Chief Quality Officer Professional Development Program: United States
Chief Quality Officer Professional Development Program: United States
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*Prices are listed in USD
Overview
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Agenda
This program consists of 11 live online sessions, two in-person sessions, and self-paced activities to be completed outside of the live sessions. Self-paced activities between sessions are required and should take no longer than one hour to complete.
The 鶹ӳ Chief Quality Officer Professional Development Program aims to demonstrate how to lead quality at a system level. Several elements need to be in place for that to happen.
At a foundational level, we will teach you how to:
- Develop Infrastructure: To establish the systems and structures to support strategic quality
- Create a Culture that Enables and Activates People: Create the activities and environment that support people to act
Once those support structures are in place, the emphasis turns to quality management. You’ll learn how to continuously:
- Plan: Design a comprehensive approach to understanding and meeting customer needs across populations
- Improve: Charter and execute improvement breakthroughs with measurable results
- Sustain: Develop management systems to maintain a predictable and reliable process
Materials
If you are registered for this program and would like to access the available materials, please follow these steps:
Visit and log in with your My鶹ӳ credentials.
- Click "Go to Learning Center" and click "Launch" next to your course name.
- Use the left-hand navigation to find the relevant course materials.
Visit the 鶹ӳ for video instructions on finding your course materials.
PLEASE NOTE: Not all session materials may be available for viewing. Only materials that have been submitted previously by presenters before a program will be made accessible to attendees.
Continuing Education
In support of improving patient care, the 鶹ӳ is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the health care team.
Continuing education approval for this program is pending.
After attending this program, attendees will be able to:
- Establish an effective quality management system built on quality planning, quality control, and quality improvement
- Identify real-world examples of best practices, approaches, and methods to apply in clinical, nursing, administrative, and various other settings
- Create a grounding in improvement science and the latest methodologies for leading quality across an organization especially health systems and other health related organizations.
- Apply best practices from case studies and advice from today's CQOs about how they are leading this work across diverse organizations
CE Instructions
To be eligible for a continuing education certificate, attendees must complete the online evaluation within 30 days of the continuing education activity. After this period, you will be unable to receive a certificate.
Continuing education credits will not be awarded for non-educational activities, including (but not limited to) meals, breaks, and receptions.
To view your continuing education (CE) credits:
- Click on the "My 鶹ӳ" link on the top of this page.
- After you've logged in, click on the "Credits" tab to see CE information.
Disclosure: None of the planners, presenters, or staff for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.
Planning Committee
- Lauren Downing, Director, Program Management, 鶹ӳ
- Abraham Jacob, MD, MHA, Chief Quality Officer, M Health Fairview
- Leslie Jurecko, MD, MBA, SVP and Chief Medical Officer, MCIC Vermont LLC
- Amy Lu, MD, Chief Quality Officer, University of California San Francisco Health
- Patricia McGaffigan, RN, Senior Advisor, Safety and Certification, 鶹ӳ
- Nikki Tennermann, LICSW, MBA, Senior Project Director, 鶹ӳ
- Amy Weckman, MSN, APRN, CNP, CPHQ, CPPS, Project Director, 鶹ӳ
Fees
鶹ӳ may, at its discretion, cancel, postpone, or otherwise modify in-person programs at any time, with or without notice. If 鶹ӳ does so and as a result, a registrant is unable to participate in the program, 鶹ӳ will refund the registration fee. The registrant, however, will remain responsible for other costs (such as travel and lodging) the registrant incurs in connection with the program, and 鶹ӳ will not refund the registrant, nor otherwise be responsible for, such costs. Registrants should proceed accordingly and consider travel/lodging cancellation policies — as well as purchasing travel insurance — when incurring such costs. 鶹ӳ asks registrants to take into consideration the currently evolving situation and advisories related to COVID-19 before incurring travel, lodging, and other costs related to this event.
Regular Rate: $10,600 per person
Group Rate: $9,010 per person | Organizations sending three or more people are eligible to receive a 15% Group Discount
Organizations sending three or more participants are eligible to receive the group rate. To register a group, please .ċċ
Once you register, we will send you information about attending the 鶹ӳ Forum for the first workshop (in-person or online).
Scholarships
鶹ӳ is pleased to offer a limited number of free and 25% scholarships to assist with program registration costs for those working in:
- Independent, (FQHCs) that are not affiliated with a hospital or health system
- Critical Access Hospitals
- Independent practices with fewer than 20 physicians
- Hospitals with fewer than 50 beds
- Members of
- 501(c)(3) organization with a defined operating budget of less than $5 million, serving community-based populations
- Ministries of Health
- Faith-based health institutions
- Skilled Nursing Facilities
All Scholarships are reviewed on an individual basis. If multiple individuals from the same organization wish to apply for a scholarship, everyone must submit an application. Group discounts are also available, see information above.
To ensure equal distribution of funds, all are reviewed using the same scoring criteria. All awarded amounts are final.
To apply for a scholarship, please complete the by January 8, 2027. 鶹ӳ will not consider applications submitted after this date. 鶹ӳ will notify all applicants of their scholarship status by January 15, 2027.
Cancellations, Refunds, Substitutions
Registration Fee of $2,950 or more
- Payments: Full payment is due 60 days before the start of the program. If payment in full is not received within 60 days prior to the program start date, 鶹ӳ will notify you and cancel your registration.
- Credit card payments: Enter your credit card information online during the registration process or call the 鶹ӳ Customer Experience Department to process payment over the phone.
- Check payments: Please mail a copy of the invoice with your check made payable to 鶹ӳ.
- Cancellations: For cancelations made within 45 days before the start of a program: Registration fees are fully refundable if a written request is received by info@ihi.org on or before 45 days before the start of the program.
- Refunds: 鶹ӳ will issue all refunds in the original payment type (credit card or check) within 30 days. Registrations received after 45 days or less before the start of the program are not refundable.
- Substitutions: One attendee may be substituted for another at any time by calling the 鶹ӳ Customer Experience Department or emailing info@ihi.org.
Review our full cancellation policy
Our Guarantee to You
If for any reason you are not completely satisfied that your attendance in an 鶹ӳ educational program is a valuable experience, 鶹ӳ will gladly refund your registration fee per the policies noted above. Please note that due to unforeseeable circumstances, last-minute changes in program titles, speakers, or presentations may be unavoidable.